Legal

Privacy Policy

Last Updated: March 2026

At Global Martial Arts USA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us through our scheduling and communication platforms, or receive communications from us via email, SMS, or phone.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, billing information, and other contact details when you sign up, schedule an appointment, contact us, or fill out a form on our website or booking system.
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, referring URLs, and time spent on our site.
Communication Data: Information shared with us through SMS, phone calls, emails, live chat, chatbot interactions, or online forms.
Scheduling Data: Appointment details, class preferences, and booking history collected through our online scheduling system.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve our martial arts programs and services
Respond to inquiries submitted through our website, chat, phone, or email
Schedule appointments and send class reminders
Send promotional messages, newsletters, special offers, and service updates via email and SMS
Follow up on trial class bookings, enrollment inquiries, and membership renewals
Process payments and manage your account
Send automated communications including appointment confirmations, class reminders, birthday messages, referral program notifications, and review requests
Analyze website traffic and usage patterns to improve our services
Comply with legal and regulatory obligations

3. Third-Party Service Providers

We do not sell your personal data. We may share your information with trusted third-party service providers who help us operate our business, including:

CRM and marketing platform — for scheduling, lead management, email marketing, SMS communications, chatbot, and automated workflows
Gym management system — for class management, attendance tracking, and member billing
Website hosting provider — for website hosting and performance
Payment processors — for secure payment processing
Analytics providers — for website usage analysis
Automation tools — for connecting systems that manage your membership and communications

All third-party partners are required to protect your data and use it only for the purposes for which it was shared.

4. Email and SMS Communications

By providing your email address or phone number, you may receive:

Appointment confirmations and class reminders
Follow-up messages after trial classes or enrollment inquiries
Promotional emails about programs, events, and special offers
SMS messages including reminders, updates, and promotional content
Automated email sequences related to your enrollment status or membership

You may opt out of promotional email or SMS messages at any time by following the unsubscribe instructions in those messages, replying STOP to any SMS, or contacting us directly. Transactional messages (appointment confirmations, billing notices) may still be sent as necessary to manage your account.

5. Phone Communications

By providing your phone number through our website, booking system, or in person, you consent to receive phone calls from Global Martial Arts USA and our staff regarding your inquiry, enrollment, or membership. Calls may be made for follow-up on trial class bookings, enrollment discussions, membership renewals, or account-related matters.

6. Your Rights and Choices

You have the right to:

Opt out of promotional email communications by clicking “unsubscribe” in any email
Opt out of SMS messages by replying STOP to any text message
Request access to the personal data we hold about you
Request correction or update of your personal information
Request deletion of your personal data (subject to legal and contractual obligations)

To exercise any of these rights, contact us at info@gmagallatin.com or call (731) 324-3847.

7. Data Security

We take reasonable technical and organizational precautions to protect your personal data from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to analyze traffic, remember preferences, and improve your experience. You can control cookie settings through your browser. Third-party tools such as analytics and chat widgets may also set cookies.

9. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. Parents and guardians who enroll children in our programs provide information on their behalf.

10. Photo and Video Use

Per the student agreement and membership contract, Global Martial Arts USA may use photos and videos taken during academy-related classes, events, and activities for promotional and advertising purposes, including on our website, social media, and marketing materials. If you would like specific media removed, please contact us — we will make our best effort to accommodate your request.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Global Martial Arts USA
509 Garnet Ct, Suite 100, Gallatin, TN 37066
Email: info@gmagallatin.com
Phone: (731) 324-3847