Academy Cancellation Policies: Q&A

I am having financial issues or need to cancel my program? 

In order to maintain the professional academy with the great instruction our students love, we believe in being upfront and want to be fair to all our students. That is why we have set company policies to avoid any confusion about billing, tuition fees, cancellations fees, cancellation procedures and our policies. As operating a business is not free and our employees need to support their own families, we need to maintain a professional academy with set tuition rates and set rules to maintain a top academy for our students and our employees who depend on us as a martial arts family.  
 
If you signed up for a discounted contract special and for any reason you need to cancel your contract, you need to follow the below cancellation policies to avoid any confusion or negative feelings. It is always sad to see a student leave and we understand everyone has different reasons for leaving. (Loss of a job, financial issues, schedule changes, family sickness, time requirements, loss of interest or other outside activities). 
 
GMA wants all our student to always understand that even if you leave, we will always be a family. That is why we always work with all our students and try to be fair to everyone. To create family fairness, we always follow the academy's set rules and policies. All rules are additionally posted at the academy and on your signed pink agreement copy that was given to you at registration. When a student joins, we are 100% up front about our programs and all cancellation policies. We hope that you return someday and achieve a Black Belt at GMA and in doing so, we will give you the first month free on your new student agreement.
 
Note: All cancellation policies are listed below on the registration paperwork and posted at the school. 

I am having a financial problem and want to continue. Can you help me so I can keep training?

If you are having some financial trouble, we have a start fresh program or can put your account on a temporary hold.

These are other ways we can help:

1) Temporary Hold ( 1- 2 Month Max )
2) Start Fresh Program
3) Refer new members every month to reduce tuition fees.  
 
Please come talk to us so we can work something out. We understand that at times, life can be a struggle and as a family, our goal is to help you achieve a black belt.

How do I cancel my program?

It is sad to see a student quit.  We will miss you and always consider you our family.
 
When a buyer / student joins, we explain all our program options and cancellation polices.   If the buyer / student chooses a discounted program in order to get a large savings and then wants to cancel, we need to recoup our costs on the savings and free items given. 

We offer three tuition options on programs:

1) Contract Discount Special  
2) Non-Contract  
3) Paid in full.  
 
To cancel any of these programs you need to visit the academy and fill out a drop class form. Due to the large discounts there are no refunds on paid in full programs or registration fees.

If you need to cancel for any reason, cancellation is easy:

If you are not sure which program you are on please call or review your student agreement. 

Non-Contract - Less Discounts - 30 Day Notice + Drop Class Form. 
Contract Discount Special  - 30 Day Notice - Class Drop Form + $100 Cancellation Fee + 40% Of The Remaining Contract Balance
Paid in Full - Bigger Discounts - No Refunds Due To Discounts.

  • Any program cancellations must be handled in person. (NO PHONE CANCELLATIONS WILL BE ACCEPTED)
  • You must hand deliver a 30 day written notice. ( Please visit the academy and give it to your instructor)
  • As per your student contract / agreement your program will auto renew at the same rate. 
  • Calling a couple of days before the tuition due date is not a 30 day notice.
  • To avoid any confusion or lost cancellation notices, you must also fill out a drop class cancellation form.
  • You must be current on all past due tuition fees and pay for any pro-ration fees for months used.
  • There is a standard $100 cancellation fee + 40 % of the remaining balance of your contract to cover the large discounts and free uniform given when you agreed to join the finaced program to recieve those special discounts.
  • You are not released from your contract until the academy approves your cancellation.
  • You can transfer your program to a friend and save on cancellation fees. (Must be a new member)
  • You will be responsible for all tuition fee's due up to the cancellation date.
  • There are No-Refunds on any paid in-full contracts

Please login to your account to review your student agreement and signed paperwork.

Q&A

What happens if I just leave, avoid paying or don't cancel?

Remember, as per your contract, your tuition is still due whether you attend classes or not.
 
We want to be fare to all our students and treat students like family. if you just skip on your commitment, your contract will stay active and accumulate tuition & late fees.  Until you fill out a class drop form and pay all past due fees, pro-ration fees and the $100 cancellation fee your contract will be active.
 
Note: If you just skip on your obligation or try to avoid us we will consider you a no-pay. After 90 days your contract will be due in full, sent to an outside company for collections and can reflect on your credit. All legal, late fees and collection fees required to enforce your contract will then become your responsibility. We would rather handle this in house and in a positive family way, so please visit the academy and talk with us.

What if I need a copy of my contract?

If you lost your contract copy, please visit the school or log into the student portal. We do not mail or fax contract copies to students. You will have to visit the academy to receive a copy. 
 
Student Portal:   Click Here

What if I paid in-full?

Due to the large discounts given on paid in full programs, no refunds will be given and prorations will be bassed on the non discounted monthly rates. $189 to $250 per month per person. ( NO Refunds on any paid in full programs )

(NO PHONE CANCELLATION ACCEPTED)

After School Care Alternative - Registration

After School Care Alternative - Registration

Dear Future ASP Parents,

GMA Gallatin parents and children love our program. The tuition value can't be beat for all of the benefits a child gains in our program.  Once you register and pay the $175.00 registration/ start up fee, we will enroll you in our system. The registration fee includes the first week plus registration. (Once the form is completed you will be redirected to PayPal to complete your payment.)

* Limited Space - No Refunds 

Our ASP GMS director will call you to schedule a private meeting. It is important to make your scheduled appointment, as there is limited space. The director will give you all the needed paperwork at the meeting so you can complete the ASP registration. You are not registered until the packet is completed at the school.  

Appointment times 3:30pm to 5:30pm

Please tell us more about your child in our Leave a Comment Sections.  

Thank You

GMA Office - 615-989-7945 - Ext 5

 

GMA-ASP Policy:

To hold your position on weeks off from school, summer breaks, fall breaks and holidays, there is a weekly $30 maintenance fee to hold your position. As an added benefit, the maintenance fee also includes weekly martial arts training classes during the off seasons and seasonal breaks. Please note: We do not prorate short school weeks, inclement weather-closed days or sick personal days. You must call the school before 1pm if your child is not attending or does not need to be picked up on a specific day.  If a driver has to wait or have a teacher search for a child, there is a $10 no-call fee. GMA also offers Summer camps and  Fall / Spring camps if there is enough interest.  

Items to bring to the registration meeting:

Bring Your Insurance Card
Drivers License  or Government ID Card
School Information ( Teachers Name)

Thank you for submitting your application. Our director will call you within 2 business days to schedule an in-house meeting, Please make sure your mail box is not full.